Terms and Conditions

Terms and Conditions for Leaves and Spice Tea Company

Effective Date: 04/03/2025

Welcome to Leaves and Spice Tea Company. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions ("Terms"). Please read them carefully before using our services. If you do not agree with any part of these Terms, you must not use our website or services.

By visiting or using our website and services, you agree to comply with these Terms, our Privacy Policy, and any other policies or guidelines that we may post. We reserve the right to modify or update these Terms at any time, and your continued use of the website constitutes acceptance of those changes. It is your responsibility to review these Terms periodically.

To access certain features of our website (such as placing orders or subscribing to newsletters), you may be required to create an account. By registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. If you believe your account has been compromised, please notify us immediately.

You agree to use our website and services for lawful purposes only. You are prohibited from using our website to:

• Violate any applicable local, state, national, or international laws or regulations.
   
• Engage in any activity that could damage, disable, or impair our website or interfere with others' use of the website.
   
• Attempt to gain unauthorized access to any part of our website, servers, or networks.
   

We reserve the right to terminate or suspend your access to our website and services if you engage in any of the prohibited activities outlined above.

We strive to provide accurate descriptions and images of our products on our website. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions, images, or other content on the website. The actual products may differ slightly from the representations displayed on the site due to variations in color, size, or packaging.

By placing an order with us, you agree to purchase the products in accordance with these Terms. When you place an order, you will be required to provide payment information. You represent and warrant that all payment information you provide is accurate, complete, and valid.

Prices for our products are listed on the website and are subject to change at any time. We reserve the right to modify or discontinue any product or service at any time without notice.

Once your order is received, we will send you an order confirmation email. However, our acceptance of your order will occur only when we dispatch the products to you. If there is an error in pricing, availability, or any other part of your order, we reserve the right to cancel the order and issue a full refund.

We will make reasonable efforts to process and ship your order promptly. Shipping times and delivery estimates are provided on a best-effort basis and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or other third parties.

You are responsible for providing accurate shipping information. If there are any issues with the delivery of your order due to incorrect or incomplete information, we are not liable for any costs associated with re-shipping or delivery issues.

If you are not satisfied with your order, you may be eligible for a return, subject to the following conditions:

• Food Products: For health and safety reasons, food products, including tea and other consumables, are not eligible for return, once they have been shipped.
   
• Non-Food Products: Returns for non-food products (such as teapots, mugs, or accessories) must be made within 10 days of receiving the order.
   
• The products must be unused, unopened, and in their original condition, including any packaging.
   
• You are responsible for the shipping costs associated with returns.
   

For more detailed instructions on how to return a product, please contact our customer service team at info@leavesandspice.com

All content on the Leaves and Spice Tea Company website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Leaves and Spice Tea Company or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.

To the fullest extent permitted by law, Leaves and Spice Tea Company will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products, even if we have been advised of the possibility of such damages. Our liability for any claim arising from your use of our website or products is limited to the amount paid for the product(s) in question.

You agree to indemnify and hold harmless Leaves and Spice Tea Company, its affiliates, officers, employees, and agents from any claims, damages, or losses arising from your use of our website, products, or services, or any violation of these Terms.

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy to understand how we handle your data.

These Terms and Conditions are governed by and construed in accordance with the laws of The State of MIchigan. Any dispute arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts of the State of Michigan.

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.

We reserve the right to modify, update, or change these Terms at any time. When we make changes, we will post the updated Terms on our website and update the "Effective Date" at the top of this page. It is your responsibility to review these Terms periodically for any updates.

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Leaves and Spice Tea Company
info@leavesandspice.com

By using our website and services, you agree to be bound by these Terms and Conditions.